Chargebacks & Disputes
Chargebacks & Disputes use cases
See how Chargebacks & Disputes supports specific products and workflows, then scope the requirements providers need to answer.
Automate representment
Assemble compelling evidence packages and file responses within scheme deadlines without manual work.
Read the use casePrevent chargebacks with pre-dispute alerts
Resolve issues via Ethoca, Verifi or RDR before they become full chargebacks.
Read the use caseAnalyse dispute root causes
Cluster disputes by reason code, merchant descriptor and issuer to fix upstream product or ops issues.
Read the use case