Fraud & AML Monitoring · Use case

Manage fraud and AML cases and SAR reporting

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Short answer

Alerts from fraud, AML and screening become cases your team investigates, decides and — where needed — reports to the financial intelligence unit. A good case manager links related alerts, keeps the full audit trail and produces reports in the format your authorities expect.

What this use case is

Alerts from fraud, AML and screening become cases your team investigates, decides and — where needed — reports to the financial intelligence unit. A good case manager links related alerts, keeps the full audit trail and produces reports in the format your authorities expect.

Who builds this

Any regulated fintech
Banks
Payment providers
Crypto platforms

What your customer sees

  1. 1Nothing directly; faster, more consistent handling when something goes wrong

How Fraud & AML Monitoring solves it

1

Alerts arrive from monitoring and screening

Alerts arrive from monitoring and screening

2

Related alerts linked into one case

Related alerts linked into one case

3

Investigator gathers evidence

Investigator gathers evidence

4

Decision and rationale recorded

Decision and rationale recorded

5

Four-eyes review where required

Four-eyes review where required

6

Report prepared and exported for filing

Report prepared and exported for filing

7

Case closed with full history

Case closed with full history

Want to have

  1. Multi-source alert intake
  2. Case linking
  3. Evidence attachments
  4. Decision records
  5. Four-eyes approval
  6. Report export in required formats
  7. Audit trail
  8. Reporting on workload and timelines

Optional

  1. Assisted narratives
  2. Workload routing
  3. Regulator-ready dashboards

Design decisions

Placement

Inside your monitoring vendor
Separate case platform

fewer integrations versus one place for all alert sources.

What to put in your RFP

Intake

  • sources
  • APIs

Workflow

  • linking
  • approvals
  • deadlines

Reporting

  • formats for your authorities

Audit

  • history
  • export

Commercials

  • seats and volume pricing
Add these to an RFP

How to evaluate providers for this use case

  1. 1Fit with your alert sources
  2. 2Investigator experience
  3. 3Report formats
  4. 4Audit export

Pitfalls

  • Cases split across several tools
  • Narratives written from scratch every time
  • Missing deadlines without alerts

What providers will ask you

  1. Alert sources and volumes
  2. Team size
  3. Reporting jurisdictions

Other Finlane categories that cover parts of this

This use case is solved mainly with Fraud & AML Monitoring. These categories cover specific parts of it and can be tendered alongside it.

RegTech & Compliance Ops

Broader compliance management and reporting

KYC, KYB & Identity

Customer data used in investigations

Frequently asked questions

Solving this with another category instead? See Manage financial-crime cases

Other Fraud & AML Monitoring use cases

Prevent account takeover at login

Combine device, behavioural and network signals to challenge or block suspicious sign-ins.

Score transactions in real time

Run every payment through a scoring engine with rules and ML, and step-up risky flows to SCA or review.

Run transaction monitoring for AML

Detect structuring, mule networks and typology-based patterns with tunable rules and clear audit trails.

Scope manage cases and SAR reporting with Fraud & AML Monitoring providers

Scope this use case